Flight info: Skopje, Antalya, Skopje
What to know before you fly, at the hotel and if something goes wrong.
Thank you for choosing EUROSAVA for your holiday. For agencies: we recommend giving this information to every client travelling to Antalya with EUROSAVA. It covers the details you need during the trip and your stay.
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The flight
Be at the airport 2 hours before departure so you can check in on time with your ticket and a valid passport. A EUROSAVA representative, 076 456 232, will meet you at the airport and show you to check-in.
Every traveller, children and babies too, needs a passport valid for the whole trip. If you miss check-in for a reason on your side, we cannot take responsibility for boarding or for the costs that follow, including flight, hotel or transfer. Moving to a later flight is possible with an extra payment for flight, hotel and transfer. Every cancellation carries the penalties set out in the general travel conditions at the time of cancelling.
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Hotel voucher
Bring the voucher issued by the EUROSAVA booking system, printed or on your phone. The hotel asks for it at check-in, and it prevents any doubt or delay about your room. If you cannot find it, call us before you travel and we send it again.
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Health insurance
To be covered for any health problem or accident during your holiday, we strongly recommend that every traveller has travel health insurance. You can add it while you book or buy it in our offices.
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Arriving in Antalya
EUROSAVA guides look after you during your stay. They are based in the hotel areas of Kemer, Belek, Side, Alanya and Antalya, and help with the transfer and hotel check-in. Save their phone number when you meet them at the airport: they usually use Turkish numbers.
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If something goes wrong
Report any problem at the hotel to your guide, or call +90 535 330 09 29. If you cannot reach the guide, call +389 2 329 64 64 and our office will send the guide to your hotel to find a solution.
Check that the room you booked is the room on your voucher, and the room you are given at the hotel. If the voucher conditions are not met and the problem is not solved on the spot, write a short report with our guide, signed by you, the hotel and the guide. Send it with your written complaint within 8 days after you return, as set out in the General travel conditions.
EUROSAVA wishes you a wonderful holiday!